Canva Support Portal

If you want to get more out of your Canva plan,
we are here to help.

Are you optimising the potential in
your Canva plan?

Our Optimisation Audit is the best way to ensure you are getting maximum ROI out of your Canva plan. Hit the button below and we'll get back in touch with next steps.

Set Up

Build your
Canva Ecosystem

Implementation

Implement Canva throughout
your organisation

Design

Design support across
all Canva products

Training

Become a
team expert

We give you the apps to scale creatively

Professional design, now
free for everyone

Affinity – a fully reimagined professional design app that combines photo editing, vector design, and page layout tools in one fast, responsive platform, now completely free for everyone.

Professional AI generation with
Leonardo.Ai

Generate production-quality AI images and videos for standout marketing.

Interactive data
visualization with Flourish

A simple, no-code way to turn your data into interactive visual stories that engage, explain, and inspire your audience.

Canva AI

Meet Canva AI, your all-in-one creative partner. Canva AI helps you brainstorm, design, and polish content in a few clicks. Chat through ideas and shape them into professional, fully editable designs in one inspiring conversation.

Cavalry

Meet Canva AI, your all-in-one creative partner. Canva AI helps you brainstorm, design, and polish content in a few clicks. Chat through ideas and shape them into professional, fully editable designs in one inspiring conversation.

cambridge
unilever
hyundai
Army
sony
hsbc
pfizer
abbott
meta
cambridge
unilever
hyundai
Army
sony
hsbc
pfizer
abbott
meta

Some of our recent Canva optimisations

Basel Area Start-ups Wanted

We worked with Basel Area, the business development organisation for high tech and life-science businesses setting up in this vibrant part of Switzerland. Working closely with Basel Area we implemented a new brand identity into the Canva ecosystem and carried out training with their Marketing Team.

Savills

Working with this leading global real estate company we developed a number of market report templates using a Canva’s publishing and data visualisation tools. Our client at Savills was the central Creative Services team who needed support with short term overflow work in their Canva Enterprise ecosystem.

Hospitality Action

We consulted with the UK’s leading hospitality industry charity Hospitality Action to introduce a Canva Enterprise for Nonprofits plan. Our task was to setup, onboard, train and implement Canva across the whole organisation. We worked with all HA teams including Marketing, HR and Fundraising.

Frequently
asked
questions

You can ask anything on your support ticket, we’ll triage your request and a member of our expert team will get back to you.

Send us a brief summary of your needs or questions along with any supporting attachments and we’ll get back to you with next steps.

It’s better to put your specific requests into separate tickets so we can marry your needs with the correct expert. This ensures a specialist gets back to you on each aspect of request.

We accept PNG, JPG, PDF, SVG and Canva share links. Contact us directly if you need to send a different format.

You'll receive an email notification each time your ticket is updated. You can also log in to check the status of all requests at any time.

Yes - we’ll analyse your needs and come back with a cost estimate and a cost/benefit analysis. Our aim is always to optimise your Canva investment and demonstrate ROI.

Still need help? Email us.